Privacy Policy

Privacy Policy

Last Updated: March 2, 2025

Wagsville Grooming (“Wagsville,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, wagsvillefay.com (the “Website”), or our grooming services. Wagsville Grooming is located at 8136 Fayetteville Rd, Raeford, NC 28376.

By using our Website or services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect several types of information:

Personal Data:
- Email address
- First and last name
- Phone number
- Address, City, State, ZIP code
Usage Data:
- Your device’s IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Time spent on each page
- Unique device identifiers
Information from Third-Party Social Media Services:
- If you create an account or log in using a social media service like Google, Facebook, Instagram, Twitter, or LinkedIn, we may collect information associated with your social media account, such as your name, email address, and activities.
Cookies and Similar Technologies:
- Cookies are small files placed on your device. You can set your browser to refuse cookies, but this may limit your ability to use some features of our Website.
- We use cookies to:
  - Provide essential features.
  - Remember your preferences.
  - Analyze website usage.
Information Collected by Third-Party Software:
- Wagsville Grooming utilizes Cuddles App to manage grooming appointments, pet profiles, and customer accounts. When you create an account, schedule an appointment, or interact with your pet’s profile, you will be redirected to Cuddles App’s platform. Please be aware that Cuddles App has its own privacy policy which governs the collection and use of your data on their platform. You can review Cuddles App’s privacy policy at: https://cuddlesapp.com/legal/privacy-policy

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Manage your account.
Fulfill contracts.
Communicate with you.
Provide marketing materials.
Respond to your requests.
For business transfers.
For other purposes (data analysis, usage trends, marketing).

3. How We Share Your Information

We may share your information with:

Service Providers.
Business partners.
Affiliates.
Other users (if you interact publicly).
In connection with a business transfer.
Law enforcement or government agencies.
With your consent.

4. Data Retention

We will retain your personal information only for as long as necessary. We may also retain information to comply with legal obligations.

5. Data Security

We take reasonable measures to protect your information, but no method is completely secure.

6. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect their information.

7. Links to Other Websites

We are not responsible for the privacy practices of linked websites.

8. Changes to this Privacy Policy

We may update this policy. We will post changes on this page and may notify you.

9. Contact Us

If you have questions, please contact us:

Email: help@wagsvillefay.com
Phone: 910-565-2183
Mail: 8136 Fayetteville Rd, Raeford, NC 28376

SMS Terms & Conditions

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Wagsville Doggie Spa related to replies to SMS messages received at our main number, (910) 565-2183

Message Frequency (use whichever matches the submission in the registration form)

Message frequency may vary.
You may receive 5 response SMS messages a day.
Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at help@wagsvillefay.com or (910) 565-2183.